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iOS app crashs

  • forum 1 reply
  • last reply by Shelburn June 29, 2022
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    butchinger
    Members 1 post
    May 30, 2022, 11:34 a.m. May 30, 2022, 11:34 a.m.
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    Hello,

    I'm using pep on an iPhone 12 (iOS 15.5) and I keep having problems that sometimes the entire app crashing.
    Most of the time the problem occurs when I used the search. After that the app closes completely. If I open the app again, it takes 1-2 seconds and then it crashes again.
    I have connected 5 mail accounts.
    Even an iOS soft reset does not bring any direct improvement.

    Possibly it is related to the high number of mails!?
    What can i do?

    Thanks
    Markus

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    Shelburn
    Team 95 posts
    June 29, 2022, 2:11 p.m. June 29, 2022, 2:11 p.m.
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    App crashes are best analyzed directly by using logfiles.
    contact support@pep.security for help

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